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Serco BPO Pvt Ltd-India Operations Image

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46%
2.17 

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1406, 28-A, Serco House, Mindspace, Malad, Mumbai 400090, MH

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House No. 8-21-465, Jivheshvar Colony, Nehru Nagar Aurangabad.(Maharashtra) India
Serco BPO Aurangabad
Sep 03, 2017 12:07 PM 4343 Views (via Android App)

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Hello, My self Imran I had worked for serco for just 5 months, I will share my real experience about Serco BPO/Call Center


After completing my HSC, I joined Serco BPO as a customer service associate ( CSA) here I felt that how tough job is it, To receive the calls for 8 hours. Not just answering the calls you have to finish every call within 155 Seconds, Otherwise Team Leader will come and start shouting at you,


It would be count that in 8 hours how many calls you have recieved or answered. If you do not login for 8 Hours, Suppose you loged in for 7 Hours & 50 Minute so it would be half day will not count full day.




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Everyone shoud join the call center because here we learn or understand people.


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