Jun 20, 2016 11:02 AM
16360 Views
We booked 3 tickets for our travel in April 2016.Immediately after occupying the seats, the Driver and the Cleaner were informed that the berth our berth was located above the rear engine and lot of heat was emanating from the engine. They first asked us to complain for the inconvenience. When we protested they accepted the problem and accommodated me next behind the Driver's seat(Upper berth) At about 12.15 midnight the cleaner woke us to inform that the passenger who booked the berth next behind the Driver seat had come and I was forced to vacate the berth.
My dad being a Senior citizen was forced to travel by sitting in one corner of the berth as lot of heat was emanating from below which prevented me to sleep. We dropped an email at midnight to Seabird and redbus to take up the problem with M/S SEABIRD TOURIST. Redbus did acknowledge our mail, but its been 3 month now that Seabird has not contacted us. Additionally, when Redbus wrote to Seabird they informed Redbus team that the ticker was refund manually which is a clear LIE and a case of cheating(We never received any thing. not even a mail response, leave alone the compensation).
