Nov 09, 2014 09:48 AM
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The other day I went to purchase a toy Rechargeable car from Sapna Book House, the one that I had selected was supposed to have rechargeable batteries along with the charger inside. When I got it checked with one of the female staff at the Toy section, we found that there was no charger or batteries inside.
She asked us to pick up another piece, instead of helping us one(i assume that should be her job), when we went and picked up another similar toy car, it also had the same packaging problem. now, she surprisingly said that either choose some other toy or purchase batteries and charger separately. We went from pillar to post inside the store, but nobody paid attention. After checking 6 of them we purchased something else and came back. its not about the product, its about the attitude of the staff at Sapna book house.
And yes almost every time that I had purchased a product other than book at Sapna book house, it has been defective.