Jan 24, 2017 04:20 AM
9468 Views
I purchased a Samsung galaxy s7 edge phone on 23rd Jan 2017 from Sangeetha Koramangala 7th block store. The staff had little knowledge of handset and I had to correct them many times about the handset and the models available. They thoroughly checked my old phone a Galaxy note and promised a cashback of Rs 10000.00 against the old phone if I purchase the new phone. After I had purchased the new phone they again checked the phone and kept on checking it for almost half an hour then they declared phone had problems and they cannot give the 10k as promised. I protested that they are going back on their word as they had promised earlier that after checking on the exchange and that only made me buy the new phone but now they were going back on their word and not honoring the deal. I tried explaining phone had no issues it restarted due to overheating which is normal but he did not listen at which point I raised my voice and called them out for their fraud.
On protesting with them store staff ganged up on me and started calling me vulgar names and then threatened me, they were about to beat me up and also tried to push me out of the store. I left with the worst treatement ever in a store and I swear never to buy anything from those thieves. Please guys never buy anything from Sangeetha mobiles they have hoodlums and goondas working as their staff . I am soon going to consumer forum and may even call police on those people.
