May 05, 2016 06:39 PM
13012 Views
I purchased this built in Samsung microwave in June of 2011 and after only just under two years, the fan and light buttons just fell off. Well actually fell into the panel. I spoke to Samsung and they told me that they couldn't help me in any way but refer me to a certified repair service. We all know that no one is going to come to the house, if they will come, and make any sort of repair under 6000. So I will probably find another brand and have to pay to get a new one and have it installed.
I certainly am very disappointed in the quality of Samsung's product and their painfully "polite" continuous line of NO, No, No. They even said that there was no supervisor available while I was on the line but one would call in 24-48 hours. Such tactics to just make you go away are just disgusting.