Apr 26, 2014 06:33 PM
21754 Views
I sent my urgent letter via S T courier on sunday(19th April) from Chennai to Indore. They said it will reach within 48 hours. Courier never reached and online status shows it is pending in transit and will reach Mumbai(wtf!) soon.
When I spoke to customer care, he simply told me to send an sms on some mobile number. After doing that I asked him what now? He said they will call me back within 3 hours and never called back. B*ds charged me 120 rs and there is no reply from their side.
Yesterday I sent the same courier by first flight for 117 rs and it reached today evening. I am sure the courier is going nowhere, they don't have even a proper website. Someone should take legal action against them.