Oct 03, 2013 11:14 AM
22227 Views
Since I was traveling to US and wanted an experienced agency to do my bookings, I contacted SOTC. not knowing that I was in the hands of an totally INEXPERIENCED and UTTERLY FOOLISH staff. I had the horror of my life .
From the time to prepare my itinerary, bookings, visas, dates, airlines, baggage allowed everything they were totally incompetent. It is SHAMEFUL of SOTC to keep such staff who cannot manage the simplest of things. Till the last date of departure I was not informed of the changes they themselves had done.
I swear I will never go with them again and even advice others not to go with them. There are other better agencies in the market.