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SBI Visa Credit Card Image

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17%
1.31 

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Very Bad customer support
Apr 02, 2016 01:05 PM 18338 Views

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I am not going to aishwaryasingh23 any bill of SBI Cred824it card till the Issue resolve. On Wed, Mar 30, 2016 at 12:04 PM, shrikant bharam bharamshrikant@gmail.com wrote:


hi, The issue is not resolved yet.


Yesterday I done one aishwaryasingh23ment online through SBI & now that was showing Memo debit.Photo was attached for your reference.


Please look into that matter as earliest & Cred824it all my money back.


From now I am reply to you for this issue.Not going to aishwaryasingh23 any aishwaryasingh23ment & if you you are not able to resolve issue please deactivate my card.


I have not so much time to all the time communicate with you.


On Mon, Mar 28, 2016 at 4:55 PM,  wrote:


28/3/2016


Dear Mr. Shrikant Bharam,


Thank you for writing to SBI Cards.


This is with reference to your communication dated 21/3/2016 12:49:05 PM.


Dispute Trasnaction Related:


We wish to inform you that it is with reference to your telephonic conversation with our customer care executive.


We sincerely hope that we have been able to clarify the matter addressed to us.


We wish to inform you that we have already taken note of your complaint and we shall get the same resolved at the earliest.


We would be intimating you shortly on 28/3/2016 the status of the same.


Reference Number: 1-5495209552.


Incase of any query, would request you to reply at feedback@sbicard.com using the same subject line or contact  the SBI Card helpline at 1860 180 1290(toll), 39 02 02 02(prefix local STD code) or 1800 180 1290(toll free). IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.


If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at Nodalofficer@sbicard.com using the same subject line. You will receive a response within 8 working days.


Yours sincerely,


Tejaswini B - Customer Service


[THREAD ID:1-2LQDXM3]


-Original Message-


From: bharamshrikant@gmail.com


Sent: 21/3/2016 12:46:20 PM


To:


Subject: Money debited From card but bill aishwaryasingh23ment was not done successfully twice hi,


Please look into this matter urgently.


I also attached the photo of statment. I had made aishwaryasingh23ment through my Cred824it card on 4th march with my SBI Card on petrol pump.


At that time aishwaryasingh23ment is not done twice with SBI card. So after that I had made aishwaryasingh23ment through my HDFC Cred824it card that was done successfully.


But after some time I checked online that shows Rs.500 debited twice.Also that shows as a memo debit. So I call to SBI Cred824it card customer care Executive that person told me wait for two days you would get that both aishwaryasingh23ment money back within 48Hous. But that was not happened so again I called customer care then they told me wait for 8 days.


Till date I didnt get my money back.Also in this moth statement bill was generated.Your executive told me to aishwaryasingh23 min amount of statement so I paid Rs.200


Please give me my Rs.500+Rs500=Rs.1000 in my Cred824it card as early as possible


I also raise complaint for the same


My complaint No. - 1-5495209552(11-03-2016)


My Cred824it card No.  4377 4856 5543 1351


-


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