Reliance is almost nearing its first anniversary. Im here to point some of its advantages and disadvantages. I bought reliance mobile in April 2003. When it started, the service provided
by then was bad, but there was good improvement later. However still they have to achieve more when compare to GSM service provider. For example..
1) We cant send SMS to some of the service provider like BSNL, Aircel etc....
2) Billing service is very bad.
Now, One of the biggest advantage is roaming. Compare to other services they are providing roaming at the cheapest rate. Also plan 149 and plan 249 is good for those who prefer pre-paid card.
The monsoon Hungama mobile for Rs 500 made there standard worse. Most of them bought reliance mobile phone for Rs 500 and used it for nearly 5 months without paying their bill. However they tasted profit this year. The reason is they are getting (or they got more initially) more for mobile phones. The cost of the mobile phone that they provide will be around Rs 1000.
Non-reliance customers r getting profited then reliance customers becoz of reliance boom, because after reliance entry, all service provider have reduced their rates.
Disadvantages:
*Bad billing. Charging more for membership and for mobile phone
*Changing from one plan to other plan, they are costing Rs 350.
*Change of address costs Rs 1000.
Advantages
* Valuable Roaming
* SMS is cheap compare to other services.
* Better when compared to other service providers post-paid scheme.