This is regarding a small incident that happened at Marthalli, Bangalore.
A bunch of unprofessional people - including Area Manager by the name Mr.XXXXXX. If the leader is like this then you can

think of others.
This is what happened - It was my second shopping at the place. In the 1st shopping, I had bought couple of things including some cookies, nicely packed ones. But when you opened that and ate it, it was awful.

So this time, I wanted to buy grapes, loose open one (not packed ones) .when I saw some grapes, I knew the grapes were pretty sour from my previous buying from a street side vendor and it was a waste. I thought to taste one, to check whether Reliance fresh is really different from street side vendor in quality or we are just paying for their advertisement, the hot and cold temperature in a cramped space and making Ambani families richer day by day,

I did tell that to one of the person, who identified himself as Area manager, this is what he said in a sarcastic manner, this is retail industry, you only buy and if you do not like it you come and return it. But that hardly happens in your day to to day life. So we had an argument, instead of he being polite, he just started being rude from then on, absolutely sheddy customer service.

I did put this in the complain register page no 1, and just waiting to see, if these people really read the complaint and take action and I doubt if this would happen.

Best suited for:

Not sure