Apr 25, 2013 04:28 PM
25067 Views
I had a very bad experience with Reliance. When I submitted my cheque for Car Insurance, I received a copy of policy. But after sometime when I wanted a claim, I called up Reliance and I was told that my policy has been cancelled, as my cheque was bounced.
Worst part was, no one from Reliance bothered to call me that my policy is being cancelled. My bank has confirmed in writing that cheque was never presented in bank. Now, I am stuck in a situation due to Reliance mismanagement where I can not get the claim, as Reliance is not ready to take ownership of this mismanagement.
On top of that, I tried escalating it to all levels in Relaince escalation matrix but one bothered to respond yet. I never experienced such a bad service from any company!!!!!!