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MouthShut Score

24%
1.74 

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Unimaginable suffering from a relaince fresh
Jul 02, 2009 09:00 AM 7786 Views
(Updated Jul 02, 2009 10:22 AM)

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I am a regular customer at the reliance fresh. I live in Madipakkamin Chennai and I've been to 5 different outlets around Velachery itself. My complaint is against a particular outlet which I am forced to use almost daily as it is on my way to home from the Velachery railway station. It is situated near the police check post on the way from Velachery to Madipakkam.


First thing is that the glass in the front is missing.The ac is not working and due to the heat my wife almost fainted after shopping in there for almost 30 minutes. I've seen the poor staff getting all the flak from the agitated customers and I've seen them swearing never to come in again.


The employees sometimes act rough with the customers and most of the time there will be no one to weigh the grocery and vegetables. The vegetables are all almost dry or rotten because of the increased temperature.The worst thing is that out of the three billing counters only one works and after a life risking shopping inside the furnace, we are made to stand for another hour in the queue.


It will be helpful to the poor customers, if the reliance company oversees the functioning of its franchisees. Come on, your name is at stake and your customers are being lost.


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