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Reliance Digital - Bangalore Image

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21%
1.29 

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Cheated wid faulty AC by RelianceDigital SARAJAPUR
Apr 28, 2017 04:40 PM 6120 Views

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Never ever go to this shop. very bad experience with us. Last yr we bought Daikin AC which suggested by the sales person as this is the best AC. After installing in the demo it worked. but after 2 days it stopped working. we were very unhappy that a new AC for which we paid 40k stopped working in 3rd day. After raising complain it takes 2 days for some body to visit and after multiple followup with your case id. the person came and identified a leakage and he said the first installation was not good. he fixed and left. After an week we found again the ac is not workign and raised another complain. again after following up for 2 days a person comes and says the outside leakage is fixed but inside ac there is a leakage. and though we were not happy at all and wanted to return the ac, he convinced with this it will definitely work and if it stops working they will take back. I had to agree. I didn't use the ac much and in bangalore you don;t need ac other days. now the summer has come and I switched on and the ac does not work again. this time reliance says I need to talk to daikin. daikin says you need to complain against reliance and finally when a person came to check the ac after 4 days of follow up he said the pcb board is faulty. and you need to pay for the pcb board. I am really frustrated with the kind of response I get from these companies for a 40k product which I have hardly used for 15-20 days.


And when I said I need to go to consumer court, Mr. chandraselhar from reliance digital, kasavanahalli, sarajapur road said me go and complain where ever you can. if this is the treatment this shop is going to provide I am not sure on the intentions of this shop owner and overall reliance digital.


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