When I ordered for Radyance, I was sent Radyance Night Complex. I was intimated of the despatch.
After I received the package by courier then I get an email that Radyance Night Complex won't work bcoz I need to also order for Radyance Day Elixir.
When they despatched the Night Complex why couldn't they inform me about the Day Elixir. They remain silent about the claim that the Night Complex does not work without the Day Elixir, saying I made an error.
Didn't they know or notice the order placed was only for one cream that will not work with the other?
If they had mentioned that earlier I would have restrained from going ahead with the purchase coz buying both was beyond my budget.
Holding back information and arm twisting one into buying more is a sly uncouth unprofessional approach.