Mar 19, 2012 03:00 PM
11133 Views
I was looking for Maruthi-swift diesel car and en-quired about that from "Vinay", a Sale person who is working in RNS motors at Hosur. As soon as I asked for swift, he did not ask/hear anything from me, he straight away told that 6.6L, 7.2, 7.8L which model do you want?. I was surprised by his answer. I added him that I was looking for features in all these models, reluctantly he told them. I asked him to show VDi model car. He asked me to wait, then he left. After 10 mins I was searching for him. No idea of whether this show room does not have single car of this Or any other models of swift. After some time he back to reception and was talking to some one, I interrupted him and remind that I was waiting for car. He relectuntly brought me th main road, where I could see some cars parked already. He brought me near to one of the car and switched on car using remote and asked me the see the car and he was standing little away from car.
He not even come near to me and ready to explain anything about that car, finally I asked for boot space, he opened that as well using remote I seen that as well.
His behavior seems that
(a) he don’t want to sell/promote car
(b)Not answer any queries to be asked by customer.
When I asked for test drive he told that one day ahead of after we book the car only they will give test drive.
Finally, I felt that If I go to vegetable shop they will treat us properly. But why don’t this guy from RNS motor?
I suggestion is going to RNS motors to purchase car is waste of your time.
I'd recommend Kalyani Motors at Bannerghatta & prathan show room at outer ring road.
If I was managing that show room, I might have sent this guy to above two show rooms and ask him to learn about how to treat customer.