Dec 15, 2016 09:21 PM
6053 Views
Prestige is a very familiar brand so I bought Prestige OTG oven two moths ago.In the starting for 7-8 uses, it was good but later it started giving problems.
Firstly I am very much disappointed with the customer service because of its poor service as they taken 4 days time for giving a demo and later faced issues with the oven, as it stopped working suddenly.I used this oven mostly for baking purpose so one day I prepared a batter for cake.I just place the batter in the oven bowl and do not what happened to the oven it did not turn on.I just call the customer care and complained about the issue they said that they will send their technician soon and resolve the issue.But none of them visited our home till one week.After a week I reached the service center and asked about my complaint they said that their technicians were not available and will send after coming.Finally, they reached our home and resolved the issue by saying that this happened due to some internal wiring problem.
I would not recommend this oven as the service is poor and this oven does not work for a long time.
Thank you.
