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Quality cannot sink lower

May 07, 2008 05:51 PM 3782 views

(Updated Nov 14, 2008 08:24 PM)

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A RoyalPhilips product for Indian peasants!


Decades before, the name Philips meant quality household products.Well,


not anymore, if their DVD 5695K is considered as an example.


I had a Philips 626 DVD player


( http://www.mouthshut.com/review/Philips_DVD_625K-136683-1.html) which


was on its last run.So I shopped around for a substitute.


Initially I chose a Samsung, which I traded in within 3 days since it


had virtually no user operated optional features such as audio &


video adjustments.


I chose a Philips DVP 5695K/94 since it showed the same sort of


features like the Philips 626.


Okay, to be fair, it has got Divx playback facility.


But that is about


all that it has got extra.


VCD & DVD playback is terrible, the movie keeps


getting stuck constantly, even when playing original discs.


What it also does not have is quality audio output.


Where older playerss had


good(read quality) sound output, this one has the sound quality worse than one of


those cheap cassette players that are sold on the roadside.


It is claimed that this player will play any audio format such as LPCM,


Audio CD, MP3, WMA etc.


But, rightfully no claims are made on the quality of


the output when playing these formats, which is very very poor.


MP3 discs quit playing midway.Audio


Discs seem to be competing for the'hop-skip-jump' competition for the


Olympics!


And worst of all.it has no disc loading tray! Only the slit type of


loader that you find on car audios.


What is wrong with this, you might ask.You experience the answer at


11.00pm when unsuccessfully trying to somehow get Disc One out so that


you can play Disc Two.


You will need to carry the player to the one and only Service Center in


town, an ordeal any consumer can do without. An ordeal that you will


have to endure constantly, because the player in my experience develops


'Constipation' at least thrice a week.


Or, you can do what I have started doing.


When I purchased this piece of


junk, I had already kissed Rs.4.9k goodbye.


I didn't need to waste anymore time and energy on carting it to the


Service Center twice or thrice a week.


Plus, the repair under warranty would be the biggest joke, since the guys at the


service center would have no clue about the insides of this player, as it is not made in India, probably China.


I don't think the


service guys have gone to China to get trained in servicing this


player.


So I made it a'Do- It-Yourself' job. All you need is a Philips head


screwdriver.Remove the screws that hold the cover, remove the cover,


loosen your stuck disc carefully with a tooth pick or lollipop stick, hold the player front panel facing downwards and bang it hard on a table edge till the disc comes


out.


While doing this I hope and pray that the player will break in two so that I


would be justified in shopping around for another player within the


span of 3 months.


But, other than succeeding in putting some deep dents onto


the front panel, I have not succeeded so far.


Since I have had the cover off this player, I wish to share another


surprising discovery with you.


For a Philips DVD player which is claimed


to have so many playback features, the circuitry of this player is


surprisingly small.


A TV remote control seems to have more circuits inside than this, when you consider what each is capable of doing by way of functions. The explanation that things have been minaturised  would be lame since the quality should not get minaturised also in the bargain.


Philips


must be moved to shame selling pieces of junk like this because I don't


see the name Philips anywhere on any of the components inside, while as a few


years back every thing used to have'Philips' printed on it, ensuring


you of a quality product.


So, what is the lesson learned from all this?


*Never trust the brand name as


a sign of quality.


Test the equipment physically before buying.


Updated on November 14th 08.


Last month, I solved the problem of the Philips player very easily.


I purchased a'Delhi' assembled player. Cost? only  Rs.2300/-. It plays all formats, plus it has a built in amplifier, so speakers can be connected directly.


It works very well, in fact better than what I had expected from the Philips player.


The Philips is gathering dust on the shelf while I figure out how to get rid of it.


Any takers here at 50% of the purchase price(2400)?



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