May 26, 2016 03:43 PM
13535 Views
Hello Indian Citizen,
I am here to lodge complaint against https://paulobus.com.
On 24th May 2016 I had booked a Sleeper seat(AC) from Surat to Mumbai(Miraroad) . Pickup time was schedule by 10pm and Pickup address was New Sardar Market, Surat.
Bus no was GJ-05-BT-9707. Fare Taken 600.
We started the Journey and It took a halt at Valsad for half n hour.
After that there was a long journey to go to Mumbai.
The Driver use to Switch the Cooling off and let the “ac blower fan” be on.
This happened ones than we 2-3 people have raised the Concern. The cleaner and the Driver said there must be some issue. After that he just switched one Button ON and the AC started getting Cool.
We that time realize that the Cleaner and the Driver may be trying to Safe the diesel and Exchange that in Cash for their own.
After that Around 2:30am we got up in Sweat. Kids started weeping and 7-8 People came near the Door to Compliant.
We shouted like hell to the Cleaner and the Driver and saw that the Button was again Off.
Then he put the button ON .
The Cleaner was regretting to Call his manager or any one senior saying they don’t have the number.
One number the Cleaner Gave us which was Switched off.
Indian People usually ignore this and adjust with everything. Please accelerate the issue or problem you have faced after paying the Amount too.
I don’t know whether this complaint Goes against Paulo or Dirver/Cleaner.
But if Paulo must be knowing about the button which is there to ON/OFF the Cooling. Which is Wrong Then Its Paulo’s Mistake? Other people were there for Pune who had paid 850 / Head.
Our Money Got wasted, Our Sleep was disturbed. Didn’t Expect from Paulo. Pathetic Experience
Regards,
Surendra
8080684819
