Dec 10, 2013 01:15 PM
5765 Views
(Updated Dec 10, 2013 01:16 PM)
Dear sir,
Myself Chalapathi, an entrepreneur from Bangalore, frequent traveler to Mumbai, was traveling with my other colleagues in my PUNTO to Mumbai for a business trip. While coming back, we had to rush for another meeting at Hyderabad.
Meanwhile we were stuck at Pune Express Highway by hitting a median on to my left hand side & we were completely lost. The next thing that striked us was to call Mr. Manish Mishra.
His response was ultimate. He said he will ask the nearest dealer to get in touch with us in a few minutes and that's when the Pandit Automotive Pvt. Ltd., people called me to help me out.
1) The crane was organized with in minutes &crane reached the Express Highway with in the promised time.
2) We were asked to join them to the dealership &while we entered it was shocking for us to see that most of their staff had left for the day and it was around 6.30 PM, to our surprise things were in place & the exclusive staff were present just to attend our problem in our car.
3) Mr. Pramod Chougule, the service manager, Mr Plsundar, customer relation manager, insurance team, spare parts department all put together were there till the end with their extended support upto 9 PM.
4) We really appreciate the whole team as a dealer pool who has given us a great hospitality & service. As a customer any body for that matter would not look for anything more.
We would like to rate Pandit Automotive Pvt. Ltd. team as the #1team for their excellent service rendered to us.
All the best.
