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" Just Sit at home shop what you like!! "
Jun 09, 2014 06:10 PM 63009 Views
(Updated Feb 08, 2015 12:24 PM)

Well I have been shopping online since 2012.  Before that I had lots of fear that something wud go wrong while buying online but that fear went off when I purchased my product through Flipkart for my mother in 2012!  It was b'day present for her and product was "a couple of books".


I purchased through Cash on Delivery.  Got the books with 4 days!


One of the main reasons why I used to fear or not buy things online becoz before there was only options of international websites like ebay.com, amazon.com and payment thru credit card or paypal.  But that fear changed when "Cash On Delivery(COD)" came into light with most of online shopping portals. And for Flipkart its almost mandatory.


Now I shop through COD only. I have shopped through Flipkart, ebay india, amazon india and snapdeal and had better experience with all of em'.


Who should go online shopping -


1) Those who cant find items they wanted in the physical market in ur city.


2) Those who cant and dont want to go out for shopping in this Hot/cold weather, traffic, etc.(Best for lazy people).


3) Want same product under low pricing. Eg- My brother got a iphone 5s for 46k, weras the same phone at market is 53k. He literally saved 7k!


Who, why and what should not go with online shopping -


1) Avoid costly items like electronics like phones. If u do, do with ur own risk.  May be. opt for Flipkart alone for expensive products.


2) Those items which are fragile. Like glasses, thermometer, etc.


3) Those opt for clothing if they r confident with sizes can go for it but not confident should only go to market, try their sizes and buy.


PROS -


1) LOTS & LOTS of product available online.  examples - I was search around the physical market for things like Lumia 1020 case, 64 mmc card and phone straps, but cud not find in my city. but found them on ebay and flipkart!


2) Product available at cheap price. example - Iphone 5 is available in the market for 53k but online u can get it got 46k. You can save almost 7000 rupees! Wow.


3) Just Sit at home, search on your computer or even your mobile, order the product, wait for few days and u get it.  You can avoid - Travelling charges, Traffic, energy in searching and city dust too.! Best suited for Lazy people and busy people.


CONS -


1) Shipping takes a lot of time sometimes.  I mean, the process from Ordering to Receiving.


2) You can expect problems sometimes like - Loss of product, damages in product, late delivery, non delivery and losing of money if ordered from Credit card, mis-communications, ordering wrong due to wrong description of product shown, Wrong fit coz of wrong size, etc.


3) If u r a office goer, then u might miss delivery at home(if no one is there to receive it) becoz most of couriers deliver only during weekdays between 9am to 7pm and not on Sundays.  Only Amazon India and Flipkart(on same day and next day deliveries options) offers Sunday delivery.!  Due to this the courier will attempt for 2 or max 3 time and then you have to go to courier office urself and get ur item.


4) No physical touch & feel of product possible before buying as u do at the shops.  U only can imagine and have to trust with their measurements and buy.   example - Cloth sizes, colors, etc.


5) though I never faced this problem yet, yes, if u get a damages or different product, the replacement or refund policy it very hectic. Not trust able at all.


6) Some Sellers on some websites dont offer pre or post communication related to the order u make.


Points to remember -


1) The main thing u gotta do before going online shopping is - If u r going to buy an expensive product, first do search for the product in shops/market. Buy online only when u cant find it anywer on shops in ur city.


2) Before making an order, do a lot of research on the product and on the seller.




  • Like, read the description completely and if possible take snap shots of the page for future reference.




  • Do go and read the customer reviews about that seller.  Chose the seller's product only when he has got better positive ratings.






3) Check things like Pricing, Cash on delivery, Sizes, Dates of expires(if any), Shipping costs, Shipping locations, etc. Avoid buying fragile and damageable delicate items like Phones, sun-glasses, etc.


4) Avoid websites like - Naaptol, shopclues, etc.  Even u can research for best online shopping portals and for that the best place is this "Mouthshut" and Consumer complaint boards.  You can go for - Flipkart, Ebay India, Amazon india, Junglee, snapdeal, etc.


==TOP 5 Online shopping Websites(Based on my experience)-=


#1 Rank - "Amazon India"


Introduced recently and is going great. I would say Amazon had even surpassed Flipkart which I used to trust earlier.


PROS -




  1. Products available at cheapest price.  Even cheaper than wat u get from Flipkart!




  2. You have the option of the contacting the seller for getting more information about the product.(See cons Too!)




  3. You have the option of writing & reading reviews(Both amazon.in and amazon.com).  U also have have the option of writing reviews about the seller as well.  So that u can get a complete info about goods and bads of the seller and his products.  U buy the product or not, u can still write a review.!




  4. U not only have the option of contacting seller, but also can post of question to the other buyers to get replies from them!  wow.  I love this.




  5. Almost 80% of the products are offered with COD option.




  6. Option of same day and next days delivery is available with few(amazon fulfilled) products.!




  7. East replacements and hassle free refund.  I got a wrong product. returned the next days and got refund cheque with 3 days!




  8. Option of trials on some cloths and footwear on the day of the delivery.  If the size is not good, u dont need to accept the product.!   Only amazon offers this.!




  9. THE BEST & FAST customer service.   Chats is the best. Almost all of em' are very polite and resolve our queries Fast.  Very cooperative.






CONS -




  1. Not all products are offered COD option like Flipkart offers.




  2. Some product are wrong and incomplete information.




  3. Packing for some products is not upto mark.  They should improve that.  I was good before. Not now.:(






#2 Rank - "Flipkart"


It was used to be number one for me, Until the product pricing have increased in recent time.  Also due to its WORST CUSTOMER SERVICE.


PROS -




  1. All products are offered with COD.  Thats a A+ thing. The best thing with flipkart still yet which is the reason y I still shop with flipkart.




  2. Pricing are cheap and nominal when compared to market pricing(but definitely high priced that amazon!)




  3. Just like amazon, has the fast deliveries with one days and 2 day delivery options.!




  4. True and genuine reviews.  U can write and read reviews of every product and analyse.  U also have the option of the writing and reading seller reviews just like Amazon.  And if U buy the product or not, u can still write a review.!




  5. Most of the product are comparable.  I mean, there is option of comparing the product specification on a same page.!




  6. Wide range of product available. Closer to ebay.






CONS -




  1. You dont have the option of contacting the seller.  If u want to know further info about the product.   U r at pain!  No help.




  2. Some products are provided with wrong and incomplete information.




  3. Some of product have Worst shipping prices just like ebay.  The product price will be Rs.70 and its shipping price will be Rs.100!.




  4. U dont have the option of asking the other buyers too out the product details.!




  5. NO option of trials on some cloths and footwear on the day of the delivery.  U only have the option of returning back if the size is not suitable.!




  6. WORST CUSTOMER SERVICE.  Phone service is little okey.  But Chats services, email and facebook - ALL WORST.  They literally provide no help.




  7. New sellers are the worst. Only WS Retails is good.






#3 Rank - "Ebay India"


The only reason y I shop with ebay is, ebay has a wide range of product available to be sold.  Real wide. New, refurbished or used. Almost anything.  But has lots of cons.


PROS -




  1. Wide range of products available.  Almost the largest of all.




  2. Pricing is okey(but untrustworthy, see cons).




  3. Has a wide range of Payment options(see cons)




  4. okey customer service. Good Chat service like amazon.




  5. Most of the product are provided with detailed product information.




  6. Has the option of contacting the sellers for getting more details about the product.






CONS -




  1. No option of writing open reviews. U can only write short one line review about the product and seller only after u buy it.  Non buyers can not write review.  I mean, no detailed reviews available on products.




  2. Ebay doest offer "Cancellation of ordered products" which Flipkart and Amazon offers.  Once u order a product ebay, wat ever it takes, u have to buy it.  Or else u will banned on ebay.   Thats Rude.  Even most sellers dont help.




  3. Not all products are offered with Cash on delivery.  Only about 40 to 50% of product on ebay are offered with COD.




  4. Lots of Errors on ebay website.  For ex - I recently wanted to buy a product. Searched for it and refined it based on COD. Opened the product description and found that product can be bought thru COD!  So I clicked "Buy it now"  and went to payments page to see NO option of COD available.  I contacted sellers and he says he offers COD to all and its aebay error.  And wen contacted ebay, they gave a big useless explanation like I will shopping here for first time.! Idiots.




  5. No option of trials, No fast deliveries.




  6. Most of the sellers beg for 5 stars.  even thou they fail.!




  7. Worst shipping & handling charges.  Rs.50 is mandatory. If u buy a product for Rs.20, the shipping charges will be between Rs40 to 65. And COD extra Rs.50.  So u need to pay, Rs.110 or 125 for a 20 rupees products.  So ebay is not that cheap.






#4 Rank - Snapdeal


Only go for Snapdeal, if u dont find the Product on all 3 above websites.   snapdeal is okey, little closer to flipkart and amazon.   Why I dont go with snapdeal is because of its worst and slow website design. And Worst packaging & Courier service.


#5 Rank - Shopclues


Again, Only go for Shopclues, if u dont find the Product on all 4 above websites.   Only purchased one product from shopclues and it was a bad experience.   Ordered a product with a well known brand and got a same product with a different cheap brand.


So overall, keep these in mind.  Even though  Online shopping has some flaws and problems, though it takes time it reduces your effort and energy.


Absolutely advise to give it a try but with "caution".


Good luck.


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