Sep 10, 2015 02:41 PM
3079 Views
We had purchased Onida Convection Microwave Oven MO23CSS11S 1 years again. It had been functioning nicely all through. Nonetheless, on Feb 14th' 2014, the switches stopped functioning. we contacted the service heart in Chandrapur instantly.
The service engineer/technician who inspected it, mentioned that the CPU of the management panel has been broken and needs to be changed. He took the defective spare half with him and promised to return after four-5 days with a brand new spare half from Nagpur. After sixteen days, once we contacted him once more, he stated the spare half was not obtainable in Nagpur.
Due to this fact they may get it from their service heart in Mumbai. Additional, because it was not accessible in Mumbai service heart additionally, they mentioned there's a seller in Mumbai who is likely to be having the precise factor. Nevertheless, since there are three such necessities from the town alone, they can't be sure that the spare half will probably be made accessible to us solely. For the final sixteen days, neither the involved service heart knowledgeable us in regards to the scenario, not did they provide you with an answer to our drawback. This has created loads of inconvenience for our aged dad and mom, who use the microwave oven most frequently.
A lot of the merchandise in our residence are from ONIDA. If this might be the service, then our belief on Onida merchandise can be tough to stay intact. We won't even recommend others to purchase ONIDA merchandise in future. If this evaluation is being learn by ONIDA Personnel, Kindly intervene and remedy the issue.
