Feb 22, 2013 05:08 PM
21475 Views
(Updated Feb 22, 2013 05:14 PM)
I booked a ticket for a Bang-Hyd bus set to depart on 1st July, 2012, on 25th June. Two days before the journey I was informed that the trip that I booked didn't exist, and was promised an automated refund within ten days. The ten days went buy nothing happened. So, I wrote an email to Olivea, which went unanswered. The customer support numbers were also extremely unresponsive.
Finally, when we managed to reach the CS after numerous attempts, they asked us to wait for two more weeks. We waited. Again, nothing happened. The customer support kept stalling, and after trying in vain for several months, I simply gave up.