MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

43%
2.34 

Help & Support:

Cooling and Sound:

Look & Feel:

Value for Money:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
DURGAPUR India
Very bad service
Apr 17, 2016 03:25 PM 31808 Views (via Android App)

Help & Support:

Cooling and Sound:

Look & Feel:

Value for Money:

The pathetic window air conditioner from altech appliance in india. what a bad customer service.


I bought a AC 1 year back and its compressor is not working. I call up the dealer and he mentioned that there will be a visit and no one came.


I put a request online a got message that within 24-48 hours technician will visit you and fix the issue. but no call and no one came. trying to contact dealer but dealer is not responding. I made my complaint and the person on mobile told me that the problem will be solved in 48 hour when nothing was done.


I called them back and they replied that they have storage of workers so it will take another 24 hour, once again nothing was done and I called them again and they used their old words but with harsness, ultimately I called back the dealer and told this bad behavior and he assured me to resolve the problem but after a week my problem is still there and I am beating my head in this hot. so I will suggest not to buy O general because neither the ac is good nor its after sale service.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

O General Air Conditioner
1
2
3
4
5
X