Jan 25, 2016 11:54 AM
6667 Views
We four families were visited Portblair & Havelock in Nov-2015 through Nutan Travels. Very bad experience we faced because of Nutan approach. Firstly, for Chennai-Portblair we missed the flight at Chennai due to heavy rain.
Then Airport Duty manager told us as that was a group booking you please contact your travel agent you will get 100% refund. We contacted Nutan, they refused our request and asked us to rebook the flight ticket with full flight fare.
Again we contacted Airport Duty Manager, we convinced him and finally got next day flight tickets without any charges. The same thing Nutan can did here at Ahmedabad but Nutan did not. Secondly at Havelock at Al-dorado restaurant the food was very worse and very unhygienic having lots of flies, and dinginess. Instead of Neil Island they took us at Elephanta Beach the reason stated to us that Govt ferry is not there, we have checked with other travelers at same hotel, all have visited Neil Island all ferries are available. But because of sake of money Nutan have cheated us. Overall food quality was very bad.
