May 18, 2016 09:32 AM
24383 Views
We purchased a mitsubishi air conditioner 1 ton model MS/MUGK13GK from AC'SS Barrackpore, Kolkata-700122 on 20/04/2016. The ac malfunctioned from the date of installation and did not give any cooling effect. On reporting it to the dealer they said that the gas pressure has reduced and increased gas pressure. but this did not make any difference and they took away the indoor unit for inspection by mitsubishi personnel. they reinstalled but the problem persisted. now they said that the problem is with the outdoor unit and took it away promising to replace the outdoor unit. It is almost a month that ispite of making payment, the ac has not been delivered.
I do not think a brand like this should be so unprofessional. I never wanted a mitsubishi a.c installed at the first place but fell for the dealer's words. now I have been made to pay a severe price.
