Aug 19, 2015 01:08 PM
8657 Views
(Updated Aug 19, 2015 01:10 PM)
The kind of customer service that Micromax is providing for Yu phones like Yu Yureka is totally a fraud service.
First of all the customer care number is not Toll Free.Second - The customer care says that they will send a person at your home for the service - LIE! They never send a person or maybe the person they send never comes to your door.
Third - They think they can solve any kind of problem through mails. Tell me how are going to solve a hardware issue through mail?
Fourth - They reply back to your mails in 3, 4 maybe 5 days.I will say a BIG NO! to every Yu phone and even recommend everybody not to buy Yu phone as the CUSTOMER SERVICE IS HELL! Thank You Micromax for making me realize that it is still not safe to buy a phone from an Indian Brand.
