I was on the impression that the spare parts of Ford Ikon car will be of same price across all authorized service centers of Ford India. But to my surprize, it was not so!
I wanted to replace my
fog lamps (Two round shaped fog lamps) and checked with Metro Ford about the cost of replacing them. At the first instance they have informed me that it will cost aroun 8000+ since my ikon has the sporty round shaped ones. I decided to wait for few days and again checked with them. This time the price qouted was 4400 Rs + fitting charges. The reason given to me for this was Ford India has reduced the price of this particular item and now it comes in a black round enclosure.
I was not happy with the reasons and decided to check with couple of other Ford authorized Service centers. God!. Lathangi Ford (Opp. IIMB Bannerghatta Road) offered me that it will be done within 2300 Rs. I went there immediaately and replaced both Fog Lamps at a cost of 2300 Rs inclusive of the labour charges.
I am more than happy with the courtesy provided by lathangi Ford staff and decided not to goto Metro Ford blindly. I was doing my service so far in Metro Ford just considering it is very near to me.
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Word-of-mouth publicity
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