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12%
1.28 

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+91-22-44224422, +91-22-40520100

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Verified Member MouthShut Verified Member
Lacknow India
Bad customer services
Jun 19, 2017 06:09 AM 7194 Views (via Android App)

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Meru Cabs are the taxi services provider which deals with there customers for the tour and travell purpose.


I booked my cab with them but not for a long tour, it is a tour in our local area. I this tour I want to show the local beauty to my parents who came from other city, so booked this cab for 6 hours.


There customer services are not good, I am saying this as I have personal experiance about this cab. When I call them then there service center said that they will be at your place when you call but I called them they came after two hours. Along with that the cab is looking like very old, the tour guide is new to its work so he is not aware about the direction.


Due this reasons I am not able to complete my tour , which make me disappointed.


The tour guide is also not so good , he talking very rudely with me and with my parents. I seems like he is insulting us.


Finally I will say that this cab service provider are very poor to provide a good customer services.


Thanks.


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