Hello friends, I am goint to my worst experience for Meru Cabs. Most of all times I use Uber or Ola but last week I installed Merucab app as a experience basis. I thought it would be less expensive ride. I was going to my office at 9 am and I had to report in my office at 11 am. 2 hours was in my hand. So I booked a cab by the Merucab app. When the bookimg was confirmed they gave me the car details and the contact number of the driver. I called the driver he told me that he will arive in 15mins. So I was waiting there. My position was infont of a very popular landmark , that anyone can identify. But after 15 mimutes he did not arvie there. So I called him again it was 9.30 already and I had to take a cab immediately because it takes more than one hour to approach my office. He told, he can not find my position, I asked him although, about his position that I could help him to find me but after giving my directed path he was unable to find me. Then I called him again but he did not respond. It was almost 9.45 then. I called him 4 or 5 times. Then he picked up the phone and told me to canvel the ride because he faced a priblem with the car. It was a awkward moment. I cancelled the trip suddenly and book an Uber cab. The uber reached in 5 minutes and I arrived my office at 10.50.
Worst cab service. Dont book it.
