Sep 07, 2016 07:52 PM
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Hi,
Booked an appointment on Sep 5th to my mother for knee pain. The appointment was cancelled due to doctor unavailability. They didn't adjust the appointment to later days and asked us to walk in directly. Reached hospital on 7th Sep at 12:30 PM, and waited for more than 3.5 hrs, until my mother name was called up. Surprisingly, there was a junior doctor who didn't examine much and asked us to get x-ray done. This will take another 2 hours easily and the doctor would leave for the day. We showed him the x-ray which was taken 2 months back, but insisted to take new x-ray.
Really Frustrated, and left without consulting the main doctor. I hope the doctor may be good, but treating of the patients is really bad.
My question is, if it is junior doctor who is going to examine first, would have done that much earlier, instead of waiting nearly 4 hours. X-ray would have been taken by that time. No proper process followed, staff recommendation are sent on priority. We have seen nearly 2-3 cases in our entire 3.5 hrs waiting time.
I highly recommend not to visit the Orthopedic department. Any ones with high patience are only recommended.
