Hello,
Me and my dad went CKD treatment in Vijayawada branch and specialist is great and he clarified me about the treatment and we approve of the treatment and began taking the treatment however the other specialist supporting staff in this branch doctor's facility is not in the least great and they don't have legitimate learning and involvement in the treatment.
Principally the Billing office and Insurance office staff(Ramamohan or Ramu and Mahesh) are exceptionally impulsive, impolite and mind less at any rate they are in the charging so they ought to be cash minded however you ought to offer appreciation to the patients and the patient relatives or relatives.
Ex: Doctor composed a solution for Thyroid issue and doctor's facility nurture just purchased the medication and provided for patient and told that it's for Sugar sickness and use it day by day and patient began utilizing it and following 2 days we desired specialist visit with every one of the drugs and remedy given by attendant isn't right.
My dad experiencing dialysis treatment under protection assert twice every week, in the last charging they are charging 300 rupees for specialist alongside dialysis, dialyses unit and day care cost as an additional despite the fact that there is not specialist visit and addressed him why are charging this and he said it's healing facility arrangement.
How might you be able to charge a cash for specialist in the dialysis time? Shouldn't something be said about dialysis expense of 1500? Why are charging Day Care 500? Each time he is to go for Initial Estimated case of 16000 rupees and he did this for 3 times and all of a sudden this time he sent a case demand for 21500 without educating to the patient or patient relatives and asked him for what valid reason you sent a solicitation like that without illuminating to us then he(ramamohan or Ramu) addressed that we can't respond in due order regarding every one of your inquiries, we don't have time, this is the doctor's facility approach and in the event that you are intrigued and take the treatment.
Today on 29-Jan-2015 my dad has an arrangement for dialysis in the morning 7 AM and we came to doctor's facility at 6:45 AM for the treatment and they approached us to pay the money for the treatment despite the fact that the Insurance claim endorsed before one day and the staff people(Mahesh and Ramamohan) began playing recreations for 60 minutes lastly I need to pay money to under go treatment.
I said them that will raise protestation on you all and they addressed like this "grievances are not unfamiliar to us, nobody will make a move"
