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Manipal Hospital - Kodihalli - Bangalore Image

MouthShut Score

33%
1.63 

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Medical Care:

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98, HAL Airport Road, Kodihalli, Bengaluru 560017, KA

+91-80-46684506

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Manipal Hospital (Foetal Medicine)- Old Airport Br
Feb 23, 2016 03:33 PM 23104 Views

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We had a super bad experience recently at Manipal Hospital, Foetal Medicine Dept. We booked an appointment 20 days before for anomaly scan for 9am with a sonologist, Dr KRISHNA C. And here I am still sitting in the waiting area and the time is 12 noon and the radiologist, Dr Krishna C, has just stepped in. After three long hours of waiting and constant checking about his arrival status, he very smilingly steps in and apologises saying he was not well. This is extremely unprofessional and not expected in The Manipal Brand. Plus, he spends only 12 minutes to do this mid pregnancy scan.


And to top all that, the hospital doesn't have any back up staff to assist 15 pregnant ladies who are waiting for so long. The higher authority should take immediate action against this indiscipline. What is the point of booking appointment? Such scans have to be done in a certain time period only. We cannot even get appointment anywhere else in such short notice and where do pregnant women rush? It is like giving them unnecessary stress in such crucial stage.


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Brand Response

Greetings from Manipal Hospitals, Bangalore!
Thank you for your valuable feedback to improve our services. We request you to share your Hospital ID and phone number, for us to take this concern forward. We will revert to you at the earliest, but not later than 2 weeks. Please feel free to contact us for any information and assistance that you may need.
We deeply value your relationship with Manipal Hospitals and look forward to your continued patronage.
Assuring you of our best services always,

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By: Manipal_Hospitals | Mar 21, 2016  10:52 AM Comments 0

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