MakeMyTrip.com

Most Pathetic Service ever seen  

By: Ajay2428 | May 30, 2008 02:31 PM

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Member's Recommendation: No

Read 271 times
Rated by 1 member

MouthShut Product Rating:

Recommended by
30% members

Pros:
Nothing
Cons:
Attending to complaints,Delay in refunds - EVERYTHING



          

This is regarding my refund for the Paramount flight which I booked through MakeMy Trip. Its been more than 2 months now & I still do

not have my refund for the cancelled flight!!
I must applaud MakemyTrip & Paramount for their BAD service! Each do not feel the responsibility to return their customer’s own money!! The Paramount Flight was cancelled at the last moment due to which I faced enough problems trying to book another flight. Anyways,Paramount took 1 month(after repeated reminders,through phone & emails) to refund my money for the cancelled flight to MakeMy Trip & MakeMyTrip doesnt even feel the need to return that money to my credit card! Its been more than 2 months now!!! Pathetic combination of travel - is all that I have to say!
Calling up MakeMytrip puts the customer on hold forever, why is there even a number for customer care? The customer care service for Makemytrip is the worst Ive ever seen & I’ll make sure I,my family,my friends & my colleagues will never repeat this mistake by booking through makemytrip.


          

Finally, this comes to ask Makemy Trip customer care - Do you even intend to return my money or not?? Or is ths how MakeMyTrip earns extra money - by never refunding the customer’s money?





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Name: Ajay


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