Home > Internet > Websites > Travel Websites > MakeMyTrip.com > ranjeetsk's review


MakeMyTrip.com

Worst ever experience  

By: ranjeetsk | Aug 05, 2007 06:27 PM

Service & Support:
Information Depth:
Content Timeliness:
Design/Usability:
Website Load Time:

Member's Rating:
Member's Recommendation: No

Read 574 times
Rated by 4 members

MouthShut Product Rating:

Recommended by
30% members

Pros:
Nothing
Cons:
Illogical people sitting in call center, wrong booking


Hi

I booked for my journey from Hyderabd to Paris via Delhi at MMT. First bad experience was with their courier dispatch policy which said they can not deliver me tickets becuase Blue Dart is not
present in my city, 4 days after booking my tickets. After an illogical discussion with their call center people which is the slowest and most ignorant call center in the world, they did not send me tickets to my address , instead made me visit one center in Hyderabad to collect those.

The last thing which is even more agonising is that they booked a wrong paper ticket for me, for a flight at 7.45 PM instead at 5.45 PM as mentioned. And the call center person is not even ready to acknowledge this. They are very stubborn and don’t care for customer experience or convenience.

This was my first and last interaction with MMT and I request all of you to be beware of the most illogical and irresponsible travel agency in this world.

bYe


How useful was this review? (Earn 3 MS-Points™ by rating reviews)









Corporate Responses on this Review (1)

MouthShut said:
Mar 03, 2008  03:12 PM (Updated Mar 03, 2008  03:31 PM)

MouthShut wrote to this member wanting to know about the satisfaction level with Makemytrip's response. The member was asked to respond within 21 days and since the member has not done so, MouthShut declares this case as resolved. However, please note that MouthShut does not decide such cases. It is






Name: Ronj


Reviews: 1
Diary Posts: 0
Trusted by: 0 member
Trust this member
Distrust this member
Email this member
Send a Gift
Alert on new review by this member


Rate this review

(Earn 3 MS-Points™ by rating reviews)

More Reviews





Share this review


Click the button below to bookmark this review.

Bookmark and Share





Your customers are talking.
MouthShut.com can help you listen to them.

Brand Owners & Brand Managers


click here to respond to this review





Email this review Print this review
Most emailed review Alert on more reviews on this product
Bookmark this review  



Icons Help
More than 30,000 corporate employees read reviews on MouthShut.com.

Review of the Day

Review of the Day
My love for the Archies....
By: swarajmishra

MouthShut In The News

MouthShut In The News

Community Center

Community Center

CEO Newsletter

CEO Newsletter


Compare features and prices and read consumer written reviews on millions of products and services.
© 2000-2008 MouthShut.com, Inc