Apr 22, 2016 06:27 PM
8469 Views
I bought MTS MBLAZE data card(MDN No: 8432888264) on 20-April-2016 from MTS shop on New Sanganer Road, Jaipur.
The card got activated on 21 Morning but is working at the speed of 10 to 20 kbps against their promise of 14.7Mbps.
I have made multiple calls to the customer care and every time they tell a different story.
The customer care folks keep raising complaints, are updating my mobile number and email id but I do not receive any SMS or mail from them as promised.
Also they keep telling me I will receive a call back and SMS on status update but I have not received a single communication from their end.
Please keep away from MTS, not only the data card does not works. The custoemr service support is pathetic as well.
Regards,
Saurabh
