Apr 18, 2016 01:41 PM
5910 Views
(Updated Apr 18, 2016 01:41 PM)
I bought MTS Homespot instant Wi-Fi on 26/03/2016. I had speed issue which I reported on 31/03/2016. They promote speed high speed 3GPLUS is cheat with Customer actually it's too bad speed. I live in delhi using Mts signal show all 5 With 3G plus but Downloading and uploading speed shows upto 0.41Mbps.
After 23 email Conversation with Customer care they replay me on 05/04/2016( Further about bill waive off, we would like to inform you that we have registered a request to confirm bill waiver.
The service request number is 3371904. We will update you on your concern by 22 working hours.
Further, about refunding the cost of data card. We would like to inform you that we are working closely on the issue and will come back to you shortly.)
after that customer care don't replay my any mail always send me automatic replay again and again copy past. they avoid all my complain.
*My request Please Don't go with MTS reasons
1.Wrong advertisements
2.lie commitment
3.COMMUNICATION GAP WITH CUSTOMERS
3.Avoid Customer Complaints*
