Hi,

I bought an latest Luminous B1u inverter(800VA) . The inverter started malfunctioning in a weeks time.  I have called the Support centre thrice. There engineer has confirmed the equipment has problem, needs to go back to factory for repair/replacement. Thereafter there is no response from the company.  I have called there local office, corporate office. Even there Customer Support head does not come online to hear the consumer greviences. Always busy, never responds, call after half an hour(standard reply).

I have spent Rs.15,500/- on a blue box and not able to enjoy the comfort  in peak 42C temprature with power shedding of 8-10 hrs a day.  I donot know if I am the only one suffering or there are bunch of others facing the music.

I now have real doubt on the ability and attitude of Luminous Customer Support Team (leave apart quality-it can be a rearest problem).

As a side note since the inverter could not be repaired on second day also, no call-sheet was generated.

My personal opinion, DO NOT BUY.

Regards,

Purchase Price (INR):	15500
Voltage of the inverter:	800VA
Which equipment do you usually use it on?	Fans and Tube Lights
Do you use it quite often?	No Comment