I used this airlines from igi airport to verona italy so many times my experience is good great infact.recently my mother in law has to travel in this flight alone .i was worrid coz she is old and sum disk problem . She cant walk that much, I was worried about that coz it was a connecting flight .but she reached so well and called me from their that very nice polite staff and flight attendents .they give her wheelchair and attendent in airport and also helped her in all process.
I always prefer this airlines