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MouthShut Score

42%
2.14 

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Pathetic Lloyd customer service
Apr 26, 2016 06:19 PM 33217 Views (via Mobile)

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Worst customer service ever, do not buy any Lloyd product. I brought Lloyd ac thinking its India based company but I think I made a big mistake.


So I logged a request for AC servicing and got req# along with local service provider in hyderabad and you know what the mobile number below is 24*7 busy, believe me or you try it now, doesn't it seems like something phishing?


Then I called tollfree again n they asked me to try south India tollfree number which no longer exist. Then they suggested to email to


Perfectservice@lloydmail.com but to the my surprise neither anyone replied nor called so far. Its been 10 days now and I gave up.


JFYR msg I received -


Dear Customer your Service Request No. is LEEL190416323114 and KKG Code  is*. Pl Share KKG Code to Technician Only After Satisfactory Completion of Complaint. Call our local service provider  9703633399 if call not attended within 24 working Hrs.


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