Sep 18, 2016 06:40 PM
12006 Views
(Updated Sep 18, 2016 06:36 PM)
This is with respect to my experience at lakme salon- chandivali
I have been here several times. But lately, my experience here has been bad. All they are concerned about is earning money. Most of the people I have had encounter with, at their reception, don't know ho to talk to customers and do not show any respect. There's an item in their rate card that says'Full Waxing(full arms and full legs)', but they always charge full arms and full legs waxing separately, the difference is around 150 bucks. But I never complaint earlier, they don't realise that people notice and they are losing trust. Last time I went there they had updated their rate card and there was an item'Full Arms, full legs and under-arms - Chocolate waxing' -(approx)1300 and another one'Full arms and full legs- chocolate waxing and under arms- peel-off waxing' -(approx)1400. I got full arms, full legs and under arms chocolate waxing. Ideally they should have charged me 1300, but I got a bill of 1700. This guy charged me for full arms - chocolate waxing, full legs - chocolate waxing and under arms pell-off waxing all separately(not as a part of the package), and he says there's no item for underarms chocolate waxing that's the reason he's billing that way. And when I mentioned to him about the'Full Arms, full legs and under-arms - Chocolate waxing' item he saysmay be its a different package. What? That's what I got how's that a different package! Ridiculous! They think customers are fool. I've had similar experience with hair-cut service earlier. Moreover, the waxing service was pathetic, the woman was extremely slow and wasn't even doing it well, leaving a lot of patches undone. I'm never going back here! The services, especially waxing, are far from being worth it.