Jan 09, 2013 03:26 PM
14623 Views
My name is Mayur and I have unfortunately invested my hard earned money in your not so reputed organisation.
I wanted to clarify doubts related to my below mentioned policies.
1...905441936 - Market plus
2...882989273 - Profit plus.
I wanted to know the details related to how to change the profile from GROWTH to BOND fund for both policies.
The issue is that not even God can reach your customer care number 1251 from MTNL at all times.
No one replies to the email queries sent 14 days ago.
The customer service division especially at your Sakinaka Office is extremely pathetic, and seriously need to understand the meaning of Customer Service.
I suggest you can try being a customer for all the 3 ways I mentioned earlier so that you will understand what I meant to convey.
I regret to inform that in an age where Customer focus is the key, LIC seems to lead in terms of numbers, but stands last in the race to service customers.
I regret again to have kept my faith in you and pray to God to teach you the meaning of Customer Service.
Agitatedly yours,
Mayur
9820781958
