Ill trained staff. Review on Koutons

This refers to sales outlet at Dakshinpuri Madangir outlet at Delhi. I had happened to visit this outlet few times in August 2010 and happened to purchase few garments. One of the staff/manager Mr Kamaljeet Singh ( Not sure about the name but he was a Sardar Ji) had grossly misbehaved with me & my wife.

1.I had purchased a Kid jeans which I wanted to exchange for some other item. I was made to understand that this was not possible in a very rude, impolite and in a loud & threatening voice by the person concerned.

1. I wanted to buy a capri. I requested one of the boys if trial is possible. he said that trial is not allowed but as there is no customer at present you can try. I tried and the size didn't fit me so I did not take the item. Believe me - Sardarji threatened me on this and used the most abusive& foul language.

I am very hurt by this kind of behavior & more than the individual customer it reflected badly on a a company and its profile.

I have been regular at Koutons showroom for last five years but after this incident I have vowed never to buy any Koutons product in future.