Kotak Securities

Please keep away from Kotak  

By: sachusaxena | Mar 28, 2008 09:27 PM

Customer Service:
Promptness:

Member's Rating:
Member's Recommendation: No

Read 550 times
Rated by 3 members

MouthShut Product Rating:

Recommended by
20% members

Pros:
Personality developement - Helps development of patience
Cons:
Mentioned above



          
One of the most horrible mistakes of my life, opening a 3in1 account with Kotak securities 2 years back. here are my experiences

1)
It took 3 months for the account to open, I was given all kind of reasons possible on earth for the delay.
2) I lost lot of money on the recommendations which Kotak Securities provides, dont trust any recommendation given by Kotak.. Rule of thumb is – If Kotak recommends a buy , then immediately sell off that stock and invest somewhere else.
3) I had to change my address - I have provided them with all kind of proofs, they say it has been updated but actually its not updated ( have been following it up for past 6 months). Again all kind of reasons have been provided for the delay.
4) Never go for registering for phone trading, those numbers are always busy, if you get through those numbers, I would say you should have a gala celebration in evening.
5) One of the most horrible customer services i have ever seen in my life.

So my recommendation is not to go with them if you want peace of mind.

Sachin

Trading Frequency: Once in 15 days

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Corporate Responses on this Review (1)

KotakSecurities said:
May 15, 2008  02:33 PM

Hi Sachin,

We understand that your address was updated on 28th March 2008 in your profile.

Apologies for the delay in updation.


Regards,

Swati Vyas
Kotaksecurities.com







Name: Sachin Saxena


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