Kingfisher Airlines

BIG ARROGANCE & FACADE of customer care  

By: Rene_D | Mar 21, 2009 08:06 PM

Check-in Counter:
Flight Attendants:
Seating Space:
Punctuality:
Member's Rating:
Member's Recommendation: No

Read 894 times
Rated by 8 members


MouthShut Product Rating:

Recommended by
78% members

Pros:
There are alternatives
Cons:
No care for customers goods.
Bookmark and Share
I had a terribly bad experience on Del - Chandigharh. A stewardess spilled bowl of curry over me. More than a stuttering ’sorry’ and very limited to no meaningful assistance during flight (some
tissues handed) was provided. The groundstaff took my shirt to a supposedly dry-cleaning where it returned totally ruined after all colors were completely bleached out... No support or any form of compensation for the damage done by KingFisher. The customer care took almost two weeks to respond to my email - and only then I got a standard version of "sorry and we will train our staff better" but nothing that was of any meaning to me. Kingfisher provides an extremely poor customer care. There is no way to get in contact with a ’so-called’ customer service rep. All is handled by emails. The In-flight entertainment did also not work as the monitor was broken from it’s support staff.

Many give high words for serving hot food on a 45min flight.... but then the staff should first of all be able to manage it and the Company take responsibility for it’s staff;s errors. Nothing like that I have experienced.

Will never fly KingFisher again.


No. of times flown on this Airlines: Between 1 - 3
Class flown most frequently: Economy Class

How useful was this review? (Earn 5 MS-Points™ by rating reviews)









More Reviews On This Item

Flight cancellations and all that
By: tp5556
Member's Rating:
One of the best airlines in the world
By: ris1294 Member's photo available
Member's Rating:
Kingfisher - the king of good times
By: prad_v31815
Member's Rating:

Brand Owners & Brand Managers
click here to respond to this review







Icons Help
You can use MouthShut Market Place to sell your products.

Review of the Day

Review of the Day
My experiments with Max.....
By: hakoonamatata Star Writer

MouthShut In The News

MouthShut In The News

Community Center

Community Center

CEO Newsletter

CEO Newsletter


Compare features and prices and read consumer written reviews on millions of products and services.
© 2000-2009 MouthShut.comGoldspot03