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34%
2.02 

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2 & 11, 100 Feet Road, Hal 2nd Stage, Near-GKB Optolabs, Indiranagar, Bengalore 560038, KA

Bajaj

+91-80-65959785

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Bangalore India
Worst, Pathetic, Un professional and Un acceptable
Feb 27, 2016 11:41 AM 9136 Views

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I was planning to buy Avenger last month and made a visit to Khivraj Bajaj, Blore. By then I did not read the reviews.


After entering the showroom, I was startled, no one in the showroom were at least bothered that a stranger have entered the showroom and is trying to get some help. I made my self comfortable as it was my requirement. I approached a gentle man in the show room and asked him for an Avenger's brochure. He said that Bajaj did not release the new brochure, the bike was released almost three months earlier. The answers to the other questions I had were No, not now, no idea etc.


Post coming back I read the reviews and purchased my bike(Avenger street 220) last week from Praveen motors and never wanted to make a visit again to Khivraj Motors . All went well there. To my surprise for the billing purpose and for the invoice generation my documents have to again go to Khivraj motors which I was not aware while paying cash.


All that Khiviraj motors had to do was to generate a one page invoice, which had around seven variables(app) to be keyed in, which would have been mostly a 30 mins job max.


One being the address of the customer.


The team there have totally screwed up my address where they have not included the main, the cross and the city I stay which is unacceptable. Which are minimum things to be checked and looked upon.


They have even sent the same with out checking them to generate the Insurance copy for the bike and to the RTO office. The insurance was done with the same address and here also the messed up, I asked to have bike insured from Bharathi Axa but they as its was convent for them made it in IFCCO TOKIO.


I had to take a leave and rush back to them asking the explanation as to why this had happened and there answer was we cannot change it in the invoice and the insurance documents and address do not play a role!


I could understand that there is no sense talking to them any more and had to rush to RTO office to make sure that I get my address corrected in my RC copy wasting a day time and spending money.


I would need some ones of your help and inputs as to how to change the address sin the invoice they have given and my bike insurance documents.


I am not sure if Bajaj will read the reviews of the customers and take a serious action on these guys.


I am writing this in so detail so that non of the readers of my review will take a wrong step.


Also I would urge Bajaj to at least react now reading all our reviews. Hope for the best.


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