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26%
1.77 

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Oct 12, 2015 11:58 AM 60450 Views

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I hope you are well and everyone on the tour have made it safely back to their home town.  We have reached back to London on the same day, 21 August 2015.  Before we get back to our normal routine from tomorrow, I just wanted to drop a quick note to thank you and Team Kesari for your outstanding service over last two weeks as a part of P6 Enticing Europe tour.  I can appreciate your effort even more due to tailored service provided to suit our needs.


Total 6 members of my family including myself joined the tour under two reservations Mr. Jagdale & Mr. Shinde.  Our family members ranged from my  6 year old daughter, Ojal  to my 69 year old father, Mr. Vasant Jagdale.  We had in total 3 senior citizens, my pregnant wife, Manisha Jagdale and daughter, Ojal.   Also 3 of us required Schengen visa application assistance in India.  To add to the complexities, 5 of us joined the tour in Paris and I was going to join the tour in Switzerland on Day 5.  When I look back in this context, the challenges you might have faced in meeting all these requirements, I feel it was an exceptional job from all of you!


As Tour Leader, Chetan'  willingness to go over and beyond the call of duty to ensure the safety and wellbeing of each and every member our tour group is highly commendable.  I am particularly impressed with your professionalism in some of the instances witnessed first hand on the tour.


In Switzerland when I requested his honest opinion about travel advice for my pregnant wife, you not only offered your views but provided detail reasoning to avoid travel to Mt. Titlis & Mt. Jungfrau which helped her a lot.


Also when one of the elderly couple wasn't in since with rest of the group and eventually the old lady went missing for the first time on the cable car route at Mt. Titlis and then @Pisa.  In both instances Chetan handled the situation very well and ensured no stone left unturned to find her without causing any panic in rest of the group. It was pleasant experience to be a part of group with a clear instruction about the plan of day and do's & don't during the journey.  The recreational activities were mAnasultanged at times when we just started thinking that a particular stretch of journey is bit too long which made the time go quickly and filled with fun memories.  Apart from the site seeing, I think all of us will take back some of the memorable moments created through these activities.  My favourite was the local Swiss instrumental music during the dinner cruise, the timing of the playing the song on the ferry to Venice and Chetan' special story telling session on the way to Rome.


Thanks for such wonderful experiences!


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