I used to be part of the Rajasthan top class excursion of Kesari that commenced on the 26th of Oct 2014. This changed into my first excursion with kesari, although it turned into charging a heavy top class, I went in advance with this tour awaiting some excellent experience and hospitality. For the start I acquired a sms informing me that the flight to Jaipur were rescheduled . On arriving on the airport I found that kesari, to maximize the income had booked every body on the early morning five.30 am flight of cross Air, which was available at half the rate in comparison to the flight in advance knowledgeable. The primary surprise changed into the confusion in the call of the lodge at Jaipur, hotel Royal Orchid and inn Royal Orchid relevant, a substandard resort as compared to the fee charged by way of us. After I protested the excursion guide knowledgeable me that there was some hassle with Fortune institution as a result some final minute booking to this resort . The tour continued as planned till we found out that in all of the resorts we were getting 2d elegance remedy from the lodge personnel and have been constantly made to shift locations in dinning vicinity, very negative provider even as dining and vanity from the workforce. At hotel Gateway in Jodpur of the Taj group we had argument with the hotel group of workers. The shock was at the Udaipur Airport. Kesari team of workers as well as the tour manager knew that there has been no flight for which the price tag were issued by Air India. He rushed us from the resort in which we needed to have tub in bloodless water. We reached on the airport at nine am as required for the eleven am flight. On the Airport we were informed that the flight is cancelled and no arrangement by means of either Air India or Kesari become made to ship us to Mumbai. The excursion supervisor turned into looking to kill time and pressured us to have confrontation with the Air India government. When we contacted kesari head office in Mumbai their response became pathetic. Every one from Saurab to Shailesh Patil became simply looking to push responsibility and pass the greenback on someone else. They felt giving reasons might be sufficient, instead of looking after 27 stranded guests. We had 18 vintage age human beings, 3 youngsters and a pair of patients in our organization who suffered miserably because of the apathy of kesari. Even the secretary of Shailesh turned into now not taking moves by just giving motives. We had to lock the Air India staff to get them into motion and get us all transferred to Amhedabad a journey of over 5 hours and then going for walks to permit into a hopping flight. I strongly recommend everyone not to travel by both kesari or Air India.