May 07, 2009 07:06 PM
2869 Views
I have a complaint on my Karbonn K217 which I recently bought.
When I click on names and dial any number pressing the 1(call 1) key, it always dials from sim2.
The second time it doesn’t happen.
Please advise me if this is a bug or is there any settings I would need to change.
In random out of blue it does dial correctly at times as well.
On the karbonn website u have a link saying contact us. When clicked on it, it does take me to the site which gives us a form we could fill in. But when trying to send it gives you error saying such a page doesnt exist. This is bad. And more over in the page listing the warraty, it suggests you to call up the call center, but no where a call center number is listed. When you call directly to the karbonn office a lady picks it up and asks us for our mobile number promising us to call us back in 20 minutes saying shes got calls in queue but its a waste to wait for their call for they seldon call us back. There is no email id to which you could mail the suggstions to.
Probably they have an attractive website but it would just serve the purpose of them to market their product. It never gives you the complete information on post sales service and stuff. So better think before you buy this product.
