Aug 23, 2015 06:58 PM
60844 Views
I'm writing this review based on my personal experience with Karnataka State Transport Corporation.
This site has been broken for about 12 hours(since I attempted), how poorly the website has been managed. No notification on the site for any maintenance, if any. It goes till select seat option and the alighting point drop down is broken, looks like many features have broken in the website. This is not the first time I'm facing this issue, this has been the case for few months now.
Couple of months ago, when I tried to book, intermittently the site was down getting intermittent error "Could Not Connect. Description: Could not connect to the requested server host.". When I made the payment, it got debited from my account, but the booking was failed. I had to try once again with another payment. Failed transaction's payment was credited back after 2 weeks.
A month ago, when I attempted to book a ticket, same case. Intermittently the site was down getting error "Could Not Connect. Description: Could not connect to the requested server host.". When I made the payment, it got debited from my account, but the booking was failed. I had to try once again with another payment. Failed transaction's payment was credited back after 2 weeks.
Today, it goes till select seat option, when click on the BOOK, getting this error "Internal Error Happened. Please continue with another bus service.". That seat is blocked and takes about 30 minutes to refresh the availability. Also, getting intermittent error "Could Not Connect. Description: Could not connect to the requested server host.".
Adding to this problem, so many app in Google Playstore claiming to be official ksrtc bus booking application. After reading the review, I found them to be all fake applications claiming to be official app. How so many can build an app and claim as an government organisation's official app? It seriously raises concerns over the e-governance management by the government authorities.
