Invite Friends Watch Video Reviews Community CenterHelpAlready a member? Login  
Close
MouthShut ID:
Password:
 Remember me, unless I logout.
  
MouthShut Official Logo
 
Join Free








Home > Travel > Transport > Airlines > Domestic Airlines > Jet Airways > nagarjuns's review

Jet Airways Review      

Decent Airline

By: nagarjuns | Dec 10, 2007 12:29 PM

Check-in Counter:
Flight Attendants:
Seating Space:
Punctuality:
Member's Rating:
Member's Recommendation: Yes

Read 461 times
Rated by 0 member

Pros:
Frequency, call centre, lounge, frequent flyer program
Cons:
Product (dated), seating space, entertainment system, Customer relations

   

Jet Airways

MouthShut Product Rating:

Recommended by
77% members


I mostly fly Delhi-Bombay in business class.

Jet is a good option due to the sheer number of flghts - there is one every 2 hours or so. The call centre is surprisingly efficient and easy to get
through. The lounges are fine (more spacious than Kingfisher) so second hand smoke is usually not a problem. Check in is usually quick. After this point though Kingfisher wins hands down.

Kingfisher has a limo-bus (if there’s such a thing) thats very comfy and stylish. The aircraft are newer and look smart, clean and spacious. The service is better, crew seem more experienced than Jet and smarter. Good menu options and entertainment system, etc.

I was hooked on Jet and their frequent flyer program till I had one really poor experience in August where almost everything went wrong from their reservation office booking me on the wrong flight, to a chaotic check in experience, shabby aircraft, poor service on board, etc. I complained via email and they reverted a week or two later to say the email had been passed on to various departments. However there was no offer of any kind of compensation/service recovery. I advised them I would switch to Kingfisher and have been true to my word. Incidentally they never responded when I told them this.

I would probably fly them again - simply because of their wider network and convenient schedules, and because they are a reasonable alternative for destinations Kingfisher does not yet serve.


No. of times flown on this Airlines: More than 10
Class flown most frequently: Business Class


How useful was this review?
           


Brand Owners & Brand Managers
click here to respond to this review




About this member

MS ID: nagarjuns
Name: Arjun S

Reviews posted: 3
Trusted by: 1 member


Ratings


More Reviews





Your customers are talking.
MouthShut.com can help you listen to them.







Commenting on a review is addictive. Try it.

Compare features and prices and read consumer written reviews on millions of products and services.

About Us | Advertising & Corporate Solutions | Media Room | Jobs | Contact Us
Terms of Services | Privacy Policy | Online Survey | Legal Info


The information contained on this website may not be published, broadcast, rewritten or redistributed without the prior
written authority of MouthShut.com. If you are a journalist, looking to use information from this website, please click here.
© 2000-2008 MouthShut.com, Inc